Your pet is a special member of your family and provides you with companionship, entertainment and unconditional love. But, your pet relies on you for daily needs such as food, shelter and safety and to take care of things when they go wrong. Our expert emergency and critical care professionals will be there for you when you need us. Our Veterinarians and Technical support staff are on premises working as a team with expertise to respond to emergency calls and critical care situations. Rest assured, if you ever have an emergency with our pet, there is quality veterinary help nearby. 

Emergency/Critical Care Appointments

We can only fit in a certain amount of emergencies per day. This depends on our schedule as well as the specific emergency. Because this is taking time away from our scheduled appointments, we need to charge an Emergency Office Call on top of the Original Office Call. The Emergency Office Call is also increased if the emergency is a "walk-in". (However the actual Office Call stays the same, the added cost of the Urgent Care Office Call is to cover any treatment or medications needed and some of this could be refunded if not used.) Emergencies take our time, skill, personnel and supplies and therefore we must cover these costs.

If we refer you to one of our emergency partners, it is because we feel that we either do not have the time/staff needed to adequately care for your pet while still having the time to give to appropriate care to others; or we feel that a certain emergency may need 24/7 care which we cannot provide. Your pet is the first thing on our minds.